Program Refund Policy

To withdraw from a program, a refund application must be completed. An administrative fee of $5 shall be deducted from the amount of the refund to offset the cost of processing the refund. A full refund, less the fee, will be granted if the application for refund is filed at least ten days prior to the scheduled start of the program or activity. To avoid the $5 administration fee, the refund amount may be credited to another program fee. Refunds will not be granted after the registration deadline. All program refunds are subject to the program coordinator’s approval. A full refund will be issued if the Park District reschedules or cancels a class.

Pass Refund/Freeze Policy

Refunds will not be approved on Park District passes, however refunds/membership freezes may be requested on passes for two reasons: major illness and/or injury with a doctor’s note or a move outside of a 45 mile radius with proof of primary residency (updated ID, utility bill, etc.).  Passes and cards are non-transferable.

Refund/Freeze Request
I am reqesting a:
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802 Jones Road

Rochelle IL 61068